From Salesforce to Diligent: One CX Champion’s Trajectory
November 2, 2021
Lisa Edwards, President and COO of Diligent, has an impressive track record in business development, growth, and customer experience. In this inspiring fireside chat, Lisa shares how she drove operational excellence and led digital transformation for increased customer engagement at Salesforce and Visa — and how these experiences culminated into her current COO role at Diligent, where she leads commercial growth and performance.