Unbabel offers fast, AI-powered, high-quality translations, so that enterprises can support a growing global customer base.
The Unbabel approach for Fintech
Deliver outstanding digital support, without disrupting your workflow.
How GoCardless Scaled Customer Operations
Respond instantly
We integrate seamlessly into your existing workflows, so your agents can respond to customers in any language, in seconds flat.
Hire the best agents
Our efficient translations make any agent multilingual, so you can focus on hiring the best possible support team.
Unlock flexibility
You can allocate any agent to any location or support channel, for flexible workforce planning that keeps you covered during peak volume times.
Multichannel, multilingual support
Unbabel helps you deliver a consistent customer experience across the globe, in the channels your customers expect, while maintaining the workflows your agents are used to.
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Chat Instantly
Learn moreWe translate inbound and outbound chat conversations in a matter of seconds.
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Email Effortlessly
Learn moreWe integrate seamlessly with your existing email platform, so agents can respond to customers in minutes.
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FAQ Seamlessly
Learn moreWe help you publish high-quality help center content in a range of languages.
Security you can count on
Unbabel understands the high security standards and privacy regulations of the Fintech industry, so our platform was built with data protection in mind. Fully GDPR and CCPA compliant, with robust data encryption and anonymization to ensure the utmost privacy for our customers and their customers.
Drive growth by speaking their language
Offering multilingual support makes every customer feel important, building trust and loyalty that will multiply across the globe. With an enhanced brand reputation, you can expand your reach, tap into new markets and bring in new revenue.
Hire great agents, we’ll make them fluent
Unbabel takes language out of the hiring equation. Our instant translations make any agent multilingual, so you can focus on hiring the best possible support team. Plus, this same flexibility means you can allocate agents as needed to keep you covered during peak volume times.
We can now onboard customers from all across the world and support them seamlessly.
We can now onboard customers from all across the world and support them seamlessly.
Daniel Mooney,
Director of Customer Operations