Recent developments in AI present new possibilities for customer experience. With technology rapidly becoming more generalized and accessible, there are tremendous opportunities for businesses to leverage data in ways that can optimize customer engagement, driving change toward new types of customer connections. This session will illustrate some of the most recent developments in AI and how data has the potential to advance your customer-focused business strategy. In this session you’ll learn: How you can leverage customer data to improve your customer interaction | The opportunities that AI can help you identify to enhance your business strategy
