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What guarantees quality at Unbabel is not the quality of the individual translators themselves — which even at a professional level can vary widely and are naturally prone to human error (being, er, humans) — but the quality of the pipeline that produces the work in precise, uniform and accurate steps. Human work is still required, but at non-critical junctures where they correct and edit machine work, rather than tasked with the entire job to be done. It removes human dependency, but it vastly increases their value for quality corrections overall, and allows for an exponentially higher throughput of content....

Daniela Fontana, Web Project Manager at Italtel, had come across Unbabel in an article on a tech site and was curious to see if the AI + humans multilingual solution could solve their problems. After going through the trial period, the team was impressed by Unbabel's seamless workflow, short response time and support of every language they required....

According to the famous story from Genesis, a once-united humanity that spoke a single language dared to build a city and a tower — the Tower of Babel — high enough to reach the heavens. That endeavour was halted by the Biblical God, and humanity’s speech was confounded so they could no longer understand each other, giving root to the thousands of languages we have today....

Hey there, Vasco here. A few months ago, I was invited to be a speaker at DLD17 in Munich, from the 15th to the 17th of January, 2017. It was my first time both at a Digital Life Design conference and in Munich and it completely exceeded my expectations.I was hugely inspired by the combined talent and intellect of the hundreds of scientists, technologists, entrepreneurs, politicians and artists assembled by the organisers, all in an attempt to answer the question, “Whats the plan?” for the challenges and opportunities ahead.Apart from being pleasantly surprised that two “random” people I spoke to turned out to be Amazon’s CTO and the designer of Fitbit (#humblebrag!), a few of the talks really stood out for giving me either a new perspective on a topic I thought I knew everything about, or completely blowing me away with something I’d never...

Already use Unbabel for Zendesk to seamlessly translate customer tickets and agent replies? Awesome. Customers love being spoken to in their own languages.But did you know Unbabel can also localize your Zendesk Help Center in 28 languages just as easily? Enabling self-service on a truly global level has never been so easy.And once you’ve set it up, maintenance is as simple as maintaining an English-only Help Center.Setting Up A Multilingual Zendesk Help Center You can set up a multilingual Zendesk Help Center in 6 easy steps: Step 1Access your Zendesk Account; Under Admin > Settings > Account, you’ll find the “Localization” tab; Select your default language and any additional languages in which you’d like to communicate with your customers.Step 2 After selecting the language(s) you want your Zendesk Help Center to support, you will need to enable them:As an Admin, go to your Help Center’s General...

Pinterest launched in March 2010 and is now one of the biggest places on the web to save and discover ideas. Within the last six years it managed to grow the number of users (or rather Pinners) to an astounding 100 million monthly active Pinners. Pinterest is the world’s catalog of ideas where people save content from around the web to personalized boards, and discover more ideas from others with similar interests. With more than 75 billion Pins, Pinterest has ideas for all interests, including style, recipes, parenting and more. It’s personal Pinterest: Home to boards filled with idyllic wedding decorations, flawless red velvet cupcakes, and impeccable DIYs. Your life never looked so good as it does on Pinterest — or at least it gives you some great ideas on where to start.Pinners know that Pinterest is all about the personal experience and creating a visual representation...