Leveraging Data & AI to Engage the Customer

November 2, 2021

Recent developments in AI present new possibilities for customer experience. With technology rapidly becoming more generalized and accessible, there are tremendous opportunities for businesses to leverage data in ways that can optimize customer engagement, driving change toward new types of customer connections. This session will illustrate some of the most recent developments in AI and how data has the potential to advance your customer-focused business strategy. In this session you’ll learn: How you can leverage customer data to improve your customer interaction | The opportunities that AI can help you identify to enhance your business strategy

Craig Stewart
AI Research Scientist

About the Author

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Content Team

Unbabel’s Content Team is responsible for showcasing Unbabel’s continuous growth and incredible pool of in-house experts. It delivers Unbabel’s unique brand across channels and produces accessible, compelling content on translation, localization, language, tech, CS, marketing, and more.